Overseas Customers

  • Will I need to pay Customs charges?

    There are no hidden charges or fees! What you pay at the checkout is inclusive of any duties or taxes (where applicable). Enjoy your shop with none of the hassle or stress!
  • Who are Global-e?

    All overseas orders are processed by Global-e, our global fulfilment partner on behalf of Disturbia.
  • Can I refuse/return my parcel if I've changed my mind?

    In the case of a refused delivery, you will be responsible for: • Original shipping charges; • Any import fees incurred; • Return postage costs to Disturbia. This amount will be deducted from your refund. If the return fee exceeds the amount of the order (plus shipping costs), the package will...
  • Further Information

    You can find further translated information in our overseas help portal here!